From sign-up to first channel in four simple steps
Nova Star IPTV is set up personally by our team. Here is exactly what happens from the moment you pick a plan to the moment you start watching.
The customer journey
Four steps from sign-up to streaming
Select a subscription
Compare our 3, 6 and 12 month packages on the Pricing page and pick the one that fits how you watch. Each plan lists its price and included features.
Complete payment
Message us on WhatsApp or through the Support page and we reply with the payment options available in your country. Every order is confirmed by hand — nothing is charged automatically.
Receive activation details
Once payment is confirmed, your login details and a short setup guide for your device arrive in a welcome message — usually within minutes.
Install and start watching
Install the player app we recommend, enter your credentials, and the full channel list loads in a few seconds. Follow our Setup Guides if you need a walk-through.
Activation time
Usually ready within minutes
Most accounts are activated within a few minutes of payment being confirmed. During busy periods it can take up to a few hours, but it is always the same day — and a real person is handling your order the whole time.
Minutes
Typical activation
Same day
Guaranteed
24/7
Support on hand
What you receive
Everything you need to start watching
Your welcome message arrives with everything required to get going on your device — no technical knowledge needed.
- Your personal username and password
- A playlist link (M3U) or portal URL
- The recommended player app for your device
- A short, step-by-step setup guide
- A direct line to support if anything needs fixing
Compatible devices
Works on the screens you already own
Nova Star IPTV runs on practically any modern device. We send you the right player app and a setup guide for whichever one you use.
Need a walk-through? Follow our step-by-step setup guides for every device.
Support availability
Real people, any hour of the day
Our support team is available 24 hours a day, 7 days a week, every day of the year. Whether you need help with setup, a playlist change or a quick fix, message us and a person answers.
24/7
Support available 24/7, every day of the year
- +1 (581) 222-9193
- support@novastariptv.tv
Common questions
Answers before you ask
How long does activation take?
Most accounts are activated within a few minutes of payment being confirmed. During busy periods it can take up to a few hours, but it is always the same day.
What exactly do I receive after paying?
A welcome message with your username, password, playlist link, the recommended player app for your device, a short setup guide and a direct support contact.
Do I need any special equipment?
No. If you already own a Smart TV, Firestick, phone, tablet or computer, that is enough. We send you the app to install and walk you through it.
What if a stream stops or freezes?
Our servers are load-balanced with anti-freeze buffering. If a line ever drops, message support and we switch you to a fresh server within minutes.
Can I use my subscription on more than one device?
A subscription can be configured on a compatible device, but only one device should be actively using the subscription at a time.
Is there a contract or auto-renewal?
No contract and no auto-renewal. You pay for the period you choose and renew only if you want to.
Ready to begin?
Pick a plan or try it free first
Choose a subscription and we will have you watching the same day — or request a free trial and test the service on your own device first.